Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Patients on long-term medication can order repeat prescriptions in a number of ways:
NHS App - simply download to your mobile phone, register via the App and you will be able to request medication directly from your own list of medication - the system in integrated with our clinical system and has improved saved features. Further information about this can be found by clicking the link here Information about the NHS App
By Hand – drop your repeat slip in at reception with the required items clearly marked.
By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
We are happy to send your prescription to a pharmacy of your choice in the Helston area. Please indicate on your counterfoil which chemist you prefer - please allow an extra couple of days for the pharmacy to receive and dispense the items.
By email - if you are requesting a prescription on behalf of someone else who is currently self isolating or shielding or cannot access the NHS App you can email firstname.lastname@example.org
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your medication from the dispensary. If you are collecting from the chemist of your choice you should add another day. Please also remember to make allowances for weekends and public holidays.
Your Annual pill check can now be done online. Access the form here, click I want treatment and advice from my GP and follow the links
Our Repeat Prescribing Policy can be found by accessing the link