We are in the process of changing our online services. For appointment requests we will now be using the Waiting Room, for which you will need to be a registered user. Please drop in to reception and bring with you some photo ID in order to be set up and you will then be able to directly book appointments online. In September we will also be switching our online prescription service to the Waiting Room, so get registered now in order to reduce delays when the old system is switched off. This new system will give significant benefits in that you will be able to pick medication from a menu that comes straight from your notes.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Patients on long-term medication can order repeat prescriptions in a number of ways:
By Hand – drop your repeat slip in at reception with the required items clearly marked.
By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
By Fax – to 01326 565525
Online – follow the link at the top of this page and carry out a simple registration.
We are happy to send your prescription to a pharmacy of your choice in the Helston area. Please indicate on your counterfoil which chemist you prefer - please allow an extra couple of days for the pharmacy to receive and dispense the items.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your medication from the dispensary. If you are collecting from the chemist of your choice you should add another day. Please also remember to make allowances for weekends and public holidays.
Your Annual pill check can now be done online. Access the form here, click I want treatment and advice from my GP and follow the links